Frequently Asked Questions
Find answers to common questions about our tutoring services, booking process, and what to expect from our programs.
Everything You Need to Know
We understand that choosing the right tutoring service for your child is an important decision. That's why we've compiled answers to the most common questions parents ask about our programs, teaching methods, and booking process.
Qualified Educators
Learn about our teachers' qualifications and experience
Our Programs
Discover our range of subjects and age groups
Booking Process
Find out how easy it is to get started
What qualifications do your tutors have?
How much do tutoring sessions cost?
Do you offer online tutoring?
What subjects do you tutor?
How do I book a consultation?
Where is your tutoring available?
How often should my child attend tutoring?
Do you provide homework help?
What is your cancellation policy?
How do group sessions work?
How do you track student progress?
What age groups do you work with?
Still Have Questions?
Can't find the answer you're looking for? We're here to help! Contact us and we'll get back to you as soon as possible.
Getting Started is Easy
Follow these simple steps to begin your child's learning journey with New Era Education
Book Consultation
Schedule your free 30-minute consultation to discuss your child's needs and goals.
Create Learning Plan
We'll develop a personalised learning plan tailored to your child's unique learning style.
Start Learning
Begin your tutoring sessions and watch your child's confidence and skills grow!